OUTSOURCE SERVICES
Complexity and Diversity of professionalism demands businesses to keep right resource at right place at the right time. However it seems very challenging when it comes across in house/ out of bound projects. It may aggravate when globalization calls business presence in different geographical terrain with different legal and taxation system.
D-LAN offers a unique platform to its customers to manage and execute their operations through our managed human resource.
MANAGED SERVICES PORTFOLIO
The corporate world has witnessed in the last few years that organizations increasingly seeking to convert their existing capacity-based relationships (staffing & Contracts) into outcome-based ‘managed services’ relationships.
We work closely with our global clients to offer strategic outsource solution architectures, best of breed technologies, KPI’s, ITIL aligned industry practices to drive smooth business growth and technology transformation.
Complexity and diversity of professionalism demands businesses to keep right resource at right place at the right time. However, it seems very challenging when it comes across in house/ out of bound projects. Being associated with IT industry since last 16 years, we considered ourselves among the most skilled team of managed IT service providers. With a strong track record and reliability, either Outsourced IT resources and Managed IT Services, we are equally at forefronts. Simply you can trust D-LAN for entire support function.
WHY D-LAN?
With a new energetic team and operational base of D-LAN in Chicago – USA, now offering managed IT support services in this part of the world. SLA’s that can be tailored to fit any organization using our expertise, experience and consistent operations & ability to deliver performance based engagements. We assist clients that includes SMEs, Corporate giants, Govt. & Semi Govt. Institutions.
WORKING METHODOLOGY
We use mature software methodologies & toolsets, certified service quality managers. Consistent rapid designs to cater the needs of our global clients with, high availability, Pro-Active monitoring. Predictive analysis, server management tools, disaster recovery tools and techniques, 24x7x365 reporting structure for clients, agile and seamless integrations. SLA’s execution & implementation with excellence only by industry certified engineers.
FRAMEWORK FOR MANAGED APPLICATION SERVICES
D-LAN has wide-ranging industry mature framework for managed services layering scope management, pricing & reporting mechanism along-with delivery structures. We support all processes in managed application services which includes:
Software Integration with Oracle and Microsoft and open sources products
- Operational Support
- Quality assurance
- Software Test Management (White/ Black)
MANAGED SERVICES & BUSINESS SOLUTIONS
Our Managed Services also offers provide a ‘win-win’ proposition for organizations. The rising trend in moving from staff expansion to Managed Services primarily benefits in:
- Reduce Total Cost of Ownership(TCO)
- Bandwidth to focus on core business operations
- Improvement in processes by leveraging the mature processes & Knowledge Management framework
- Soft Skills Training
- Business Process Outsourcing
- Resource Management
- Telco Operations-
OUR BUSINESS SOLUTIONS ARE FOCUSED FOR :
We are specialised in delivering cost effective, integrated software solutions that enhance competitiveness and delver real business efficiency enhancements. By virtue of integrating and collaborating OEM and open source products and services our solutions addresses maximum customer satisfaction, efficiency and competitiveness
Professional
- Service Desk Management Support
- Product Configurations
- Technical Hardware Management Support
- Network Management Support
- On Call & Onsite Assistance and Support
- Data Centre Periodic Maintennace
Administrative
- Maintenance Contracts
- License Renewals etc
- Vendor /Asset Management Solution
Download / Troubleshoot
- Downloadable Resources
- All kind of Hardware Troubleshooting
